Create a Healthcare Coaching Culture for Your Organization
Dive Into a Coach Approach® Micro-Credentialing Journey
We design an award-winning comprehensive journey for healthcare organizations to: increase patient satisfaction increase employee retention reduce employee burnout increase double-bottom line
Designed to embed a coaching culture within your organization, equipping your leaders with the skills and mindset necessary to provide sustained learning and development.
Before
- Feel burnt out
- Each team has its own language working in silo
- Looking at Managers to solve problem
- Considering leaving the job
- Not getting optimal patient results
After
- Feeling energized & productive
- Improved team collaboration
- Employee's are accountable to find solutions
- Motivated to stay in their jobs
- Improved patient outcomes
Trusted By
Our Micro-Credentialing Journey
Designed to embed a coaching culture within your organization, equipping your leaders with the skills and mindset necessary to provide sustained learning and development.
LEVEL 01
CORE FUNDAMENTALS &
COACHING TOOLS FOR HEALTHCARE BUNDLE
Course Format: Self-Paced
Course Length: 20-hours
Begin your journey with the foundational skills of the Dive Into a Coach Approach® model—designed specifically for healthcare professionals.
In this self-paced, 12-hour course, you’ll explore the core techniques, framework, and mindset that support collaborative, client-centered care.
Next step: Complete the Coaching Tools for Healthcare bundle. This 8-hour follow-up includes four short courses that build on your foundational learning. You’ll create personalized coaching tools for your setting—and receive direct feedback to strengthen your integration and confidence. This step is required to complete Level 1.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
LEVEL 02A
RELATIONSHIP MASTERY
Course Format: Live Training
Course Length: 10-hours
Deepen your coaching through the power of relationship.
In this interactive course, you’ll explore your relational patterns using a personalized Relationship Intelligence (RQ) assessment and apply these insights to strengthen both your coaching impact and your therapeutic relationships.
Through peer coaching, discussion, and practical tools, you’ll develop greater self-awareness and relational agility—foundational skills for client-centered care and leadership.
Level 2A of the Dive Into a Coach Approach® journey builds directly on Level 1 and equips you to better connect, attune, and partner with clients and colleagues in healthcare.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
LEVEL 02B
TECHNICAL MASTERY
Course Format: Live Training
Course Length: 10-hours
Refine your coaching through deliberate practice.
In this highly interactive course, you’ll apply and deepen techniques from Levels 1 and 2A through real-time feedback, structured peer coaching, and skill-based exercises.
You’ll be coached on real clinical or leadership scenarios while learning four new coaching techniques to expand your impact.
This course strengthens your technical confidence and prepares you for deeper client transformation.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
LEVEL 03
LIVE IMPLEMENTATION
Course Format: Live Training
Course Length: 10-hours
Apply everything you’ve learned in a real coaching engagement—while being mentored every step of the way.
In this live training, you’ll implement the full Dive Into a Coach Approach® methodology from beginning to end, using the complete suite of tools introduced in Levels 1 and 2. You’ll coach a real client (secured through our Get Coached Program) and receive direct support and feedback to guide your growth.
This course fulfills mentorship hours required for ICF credentialing and prepares you for formal evaluation in Level 4.
Level 3 is your bridge from practice to professional coaching readiness.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
LEVEL 04
ICF READINESS & MENTORSHIP
Course Format: Hybrid
Course Length: Variable (self-paced with live mentorship)
Get personalized guidance to prepare for ICF ACC credentialing.
Dive Into a Coach Approach® 4.0 is an optional, advanced add-on for those who have earned their Dive Into a Coach Approach® certification (Levels 1–3, 50 hours) and are pursuing ICF credentials.
You’ll submit a coaching demo, receive written feedback from an ICF assessor, and meet 1:1 to review your score and identify next steps.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
Unlock the potential of your healthcare team! Schedule your Discovery Dive today!
Accredited Training for Healthcare Organizations
Empower your teams with our customizable hybrid training program! Discover our four-step process to develop a Coaching Culture, maximize ROI, and explore benefits reported by other organizations.
Introducing our signature course, the first step of the Dive Into a Coach Approach® credentialing journey. Offer your organization a customizable professional development program led by an award-winning coach educator, accredited by three globally renowned organizations (ICF, NBHWC, AOTA) for credibility and quality.
Our hybrid model allows teams to progress at their own pace through theory and participate in live sessions to practice skills, whether virtual or in-person. Assignments deepen learning and practice skills, with small group accountability ensuring real-world application.
Equip your teams with essential skills to accelerate patient recovery and foster lasting change, empowering clinicians to guide patients towards optimal well-being. Tailored to your organization’s goals, witness the profound impact on both practice and patient outcomes in just 12 hours.
Hybrid Journey
A self-paced online module customizable for your organization, used for onboarding new employees, combined with short live virtual sessions (under 1.5 hours) or in-person sessions to practice skills and create tailored resources.
Certification:
– 12 ICF CCE
– 11 NBHWC CU
– 1.2 AOTA CEU
Resources:
– A 60-page fillable e-book (PDF)
– Extensive reference materials for exploration during and after the course
- Apply a coaching model to improve clinical outcomes, patient satisfaction and prevent burnout.
- Apply a 4-step framework to guide a coaching dialogue and high-impact accountability
- List 10 techniques from the 4-step framework that will help you use a coach approach with confidence
- Describe the 4 mindset principles for building high-quality patient-clinician interactions.
- Develop an action plan to start implementing a coach approach in your practice immediately
Pricing varies based on the number of participants and level of customization. Additionally, we offer a tailored online module created specifically to support the onboarding process for new team members, enhancing the long-term value of our program.
To book a time with me, schedule a Discovery Dive here.
While we can facilitate groups of up to 48 participants, we recommend a maximum of 24 for optimal learning. This allows for personalized attention and fosters effective group dynamics, ensuring a rich and engaging experience for all.
Get Certified
We offer 50 hours of accredited training with the Dive Into a Coach Approach® Certification to equip your healthcare organization with Coaching Champions.
Schedule a consultation today to define the impact your team/organization needs!
Meet Your Healthcare Leadership Expert
Hélène Thériaul is a certified leadership coach and registered occupational therapist who has seen the life-changing power of coaching help people reach their full potential. Her vision is that all healthcare professionals learn how to incorporate a coach approach into their practice to empower their clients and amplify their results.
As the creator of the Dive Into a Coach Approach® model, Hélène combines the best in coaching theory and adult education to make the transformative power of this approach accessible, practical, and actionable. Using a learner-centred approach, her workshops are highly engaging, infused with fun and relevant activities, and designed with an eye to making the information “stick.”
Hélène also works as a clinical instructor at the University of British Columbia and holds a Master of Adult Education degree from St. Francis Xavier University. In recognition of her commitment to coaching, Hélène was honored as the 2023 International Coaching Federation (ICF) Emerging Coach Educator.
Why Work With Us
Accredited Training Programs
Over 20 years of evidence-based training accredited by top healthcare organizations, advancing leaders and client service in healthcare.
Supporting Your KPIs
Capture valuable data through pre and post coaching culture inventory assessments to inform strategies that align with your KPIs like retention rate and eNPS.
Flexible Learning Pathways
Ensure all team members start with Level 1, then select key individuals for Level 2, and develop champions through the full journey.
Global Award Recognition
Our DICA journey, recognized by the International Coaching Federation, earned us the prestigious coaching educator award.
Transparent Communication
We share feedback forms and mean percentile scores (MPS), ensuring open and clear communication to promote accountabliity and trust with organizations.
Customized Training Solutions
Support onboarding new members with tailored online modules, create customized tools, and deliver yearly short group training.
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