FAQ

Micro-credentialing is a process of earning small, focused credentials that demonstrate specific skills or knowledge in a speciality topic. Unlike full credentials, micro-credentials allow you to “test the waters” and acquire targeted skills in a shorter time frame, providing a more flexible and accessible approach to learning and professional development. These credentials are designed to showcase your expertise in specific areas and can be a valuable addition to your professional profile.

A Coach Approach in Healthcare refers to a collaborative conversational partnership employed by healthcare professionals. Its objective is to develop concrete action plans by tapping into individuals’ strengths, resources, and creativity. The approach aims to empower clients to fulfill their wants or needs (occupational) and facilitate sustainable change.

The Dive Into a Coach Approachâ„¢ micro-credentialing journey is a 4-step targeted short course training designed by and for healthcare professionals. It equips professionals with coaching techniques they can directly apply with their clients/patients and in their leadership roles.

This micro-credentialing is suitable for both private and public healthcare teams, as well as healthcare associations.

The Dive Into a Coach Approach™ is a model and framework created by Hélène Thériault in 2019. Hélène is an occupational therapist, adult educator, and certified coach. This approach is designed to assist healthcare professionals in integrating a Coach Approach into their interactions with patients/clients and in leadership roles within the healthcare field.

DICA provides up to 40 hours of accredited professional development recognized by ICF and AOTA. Our DICA-Level 4 program includes 10 hours of mentorship for full ICF credentialing. Additionally, two courses, Dive Into a Coach Approachâ„¢ 1.0 -Level 1 Core Fundamentals and Coaching Tools for Healthcare bundle, are approved by NBHWC with 11 CUs each.

The Dive Into a Coach Approachâ„¢ training provides many benefits to your team/organization. Firstly, it equips each team member with valuable skills and leadership capabilities to support their patients/clients. Secondly, it establishes a common language among team members, irrespective of their educational backgrounds and roles in healthcare. Plus, it tracks crucial return on investments (ROI) for organizations, including burnout prevention, patient engagement, clinical confidence, work satisfaction, rehab planning time, and communication skills.

Absolutely! The Coach Approachâ„¢ can be effectively used in conjunction with other methodologies and certifications. It was designed to synergistic integrate with different techniques and approaches.

Healthcare professionals who have additional certifications, such as the Progressive Goal Attainment Program (PGAP), Cognitive Behavioral Therapy (CBT), or Motivational Interviewing (MI), can easily  incorporate a Coach Approach to strengthen their overall patients/clients approach.

If you or your team have training in Motivational Interviewing (MI), there is still value in acquiring training in the Coach Approach in healthcare as an individual. While MI and coaching share similarities in their patient-centered and collaborative nature, they also have distinct differences.

While your MI training is beneficial, learning the core fundamentals of coaching can equip you with additional skills and support to enhance your healthcare practice at a deeper level.

Both micro-credentialing and full credentialing have their merits and serve different purposes. Micro-credentials offer a flexible and focused approach to skill development and recognition, while full credentials provide a comprehensive and broader foundation of knowledge and expertise. The choice between the two depends on individual goals, career objectives, and the specific requirements of the field or industry.

Absolutely! The DICA micro-credentialing journey is designed to equip healthcare professionals with the necessary skills and knowledge to immediately start using the Coach Approach in their practice. After completing the Level 1 – Core Fundamentals, many healthcare professionals feel confident and empowered to apply the Coach Approach in their interactions with patients/clients.

However, it is important to note that continuous learning and practice are key to further enhancing coaching skills and effectiveness. While the Level 1 training provides a solid foundation, progressing through the subsequent levels of the DICA journey allows professionals to deepen their understanding, refine their techniques, and explore advanced applications of the Coach Approach in healthcare settings.

By continuing the journey, healthcare professionals can gain more clarity on their specific goals and further develop their coaching abilities, ensuring ongoing growth and success in utilizing the Coach Approach in their practice or organization.

The cost of the DICA pathway varies depending on the number of participants and the type of healthcare organization (private/public/associations). For pricing details specific to your organization, please contact us directly.

For individual learners, the approximate cost of the journey is $4,200 USD (subject to change).

As a healthcare professional with a bachelor’s or master’s degree, you have a strong foundation that supports the integration of the Coach Approach in healthcare. The Coach Approach emphasizes collaboration, active listening, effective communication, goal setting, and empowering patients.

Completing the DICA micro-credentialing journey — which provides over 50 hours of approved training — enhances your skills and confidence in using this approach in your practice. It i’s similar to acquiring training in other techniques like Motivational Interviewing, where different levels of training build skills and confidence.