Group Training

Learn the sought-after Coach Approach through our group training pathway. Start with the fully self-paced Level 1, then continue building your skills in live, interactive Levels 2 and 3—designed specifically for healthcare professionals.

Get Certified

We offer 50 hours of accredited training with the Dive Into a Coach Approach® Certification.

Trusted By

Medbridge
Providence - Alberta
Jamjoom
UMC
UofA
WellCoaches
Amp
PESI
Alpine
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caot
worksafe
EIM
National Wellness Institute
AKA 2
BPG
CKA
Gastown Vocational Services
LCD
ICMH
ECOT
WCH
CMHA
Hexfit
Wildplay
Stepping Stones Day Care Society
Tall Tree
Coach Me
L.M.C certified public accountants

Why DICA Certification Matters Now More Than Ever?

Accelerate Positive Transformation In Healthcare

After experiencing the transformative impact of a Coach Approach in her own practice—from improved clinical outcomes and confidence to burnout prevention and new e-health service delivery—Hélène knew she couldn’t keep this methodology to herself. She saw how it aligned with foundational competencies across helping professions, and how it could support a shift from curative to preventative care by helping clients build self-management skills—a critical need in healthcare globally.

Believing healthcare professionals don’t need full coaching accreditation to use these tools effectively, Hélène created the Dive Into a Coach Approach® (DICA) certification: a micro-credentialing program recognized by global organizations and accredited by the International Coaching Federation (ICF) for Continuing Coach Education (CCE) hours.

For those interested in formal ICF credentialing, DICA offers Level 4 – ACC Readiness, a structured path with mentorship and performance evaluation support. Today, professionals and students across disciplines—OTs, PTs, chiropractors, nurses, and more—apply this methodology in settings from pediatrics to acute care, and clinical practice to leadership.

Get Certified

Receive micro-credentials in a proven training program designed for healthcare professionals and accredited by global organizations.

Champion Your
Clients

Improve your patients’ clinical outcomes and success rate by honing new coaching skills and applying reliable time and management tools.

Grow Your
Competencies

Increase your empathy and communication skills among others to serve your clients exponentially and improve your relationships.

Our Micro-Credentialing Journey​

Get a high-level overview of the Micro-Credentialing Journey, outlining each step of your growth as a coach approach leader in healthcare.

Are you a public or private healthcare organization who wants to create a coaching culture?

Click here to get started

Are you a healthcare professional ready to practice and lead with less burnout and more impact?

Click here to get started

What others have to say

Coaching Tools for Healthcare Bundle gave me a better understanding of CBT, MI, and the coach approach. I learned techniques to connect the will and the way to boost motivation, how to use the I am statement, and how to go further under the iceberg by asking what will that give you.
Annamaria Laidlaw
Health & Wellness Coach
Coaching Tools for Healthcare Bundle helped me feel more confident to tell people what I am doing in coaching. It will help you build your own language around coaching and how meaningful it can be in your life.
Mary Grace Lagasca
Occupational Therapist
I gave Dive Into Coach Approach® Level 1 a 10 out of 10. It helped me understand how coaching differs from OT and when to use each. I now feel more confident structuring sessions, creating meaningful action items, and using this approach with a variety of patients.
Susan Petroski-Randolph
Occupational Therapist
Dive Into Coach Approach® Level 1 was exactly what I was looking for. I gave it 10 out of 10. It reminded me to stop giving solutions and let clients lead. Shifting to open questions and allowing silence has changed how I coach and support action planning.
Valerie Filteau
Physiotherapist / Physical Therapist (PT)
This training is a MUST for any healthcare professional! I've been able to apply the learning immediately not only in my role as a pediatric occupational therapist but also in my leadership role.
Moira Peña
CEO and Helping Professional
Through the Dive Into a Coach Approach™ program, I gained confidence in client interactions, improving outcomes, and strengthened peer relationships. It enabled me to seize growth opportunities within the organization, applying coaching principles in clinical and leadership roles.
Willy Tran
Director
We truly appreciated the tools and resources provided by Hélène. They significantly improved the function of our team and enhanced our engagement with patients. Each session was engaging, and we found the content to be extremely valuable.
Lina Smair Al-Rayes
Health and Wellbeing Consultant
Hélène's engaging and interactive approach to delivering content was a breath of fresh air. The value it can bring to teams is immense, helping foster effective collaboration and ultimately improving patient outcomes.
Chris Wherity
Director and Helping Professional
The Dive Into a Coach Approach™ certification is a transformative journey, advancing both personal and professional growth. I am forever grateful to my organization for supporting this accredited program.
Angela Lake
Physiotherapist
The Dive Into a Coach Approach™ certification greatly enhanced my skills and practice. Immediate application, supportive feedback, and practice with a coaching partner were invaluable. As a seasoned OT, this refreshing addition has reduced burnout and improved client outcomes.
Jes Trio
Occupational Therapist
The Dive Into a Coach Approach™ certification transforms both practitioners and their clients. You gain self-insights that not only enhance your professional skills but also positively impact the lives of everyone you work with.
Tamara Shih
After this training, I have experienced effective results in my occupational therapy practice, leader role as a CEO and even with my kids. Highly recommended for any healthcare professional!
Anne-Pascale Menard
CEO and Helping Professional
Function First Coaching's Dive Into a Coach Approach™ Level 1 course, crafted for healthcare organizations, is led by exceptional facilitator Hélène. The user-friendly, well-organized online modules are filled with actionable content, embodying healthcare professionals' principles.
Sartre Jean-Gilles
CEO
This training expanded my toolkit and reinforced essential techniques, helping reduce frustration with patients and improve outcomes. Highly recommended for healthcare organizations.
Thomas Wong
Physiotherapist
How It Works​
Our proprietary Dive Into a Coach Approach™ (DICA) curriculum is designed to help uplevel healthcare professional’s competencies and skills to improve patient outcomes and support healthcare organizations recruitment and retention efforts.

Our training methodology focuses on three areas in order to achieve groundbreaking results: Adult Learning Principles, Evidence-based research and Core Competencies. Swipe to learn more about each of these three pillars of DICA.

Pillar One

Adult Learning Principles

We use an Instructor-Led, Participant-Centered approach in the design and delivery of our training making the learning engaging, interactive and FUN in order to make the information “stick”. Our actionable content is designed for practitioners to put their new learned skills and tools into practice the next day to start making an immediate impact.
Pillar Two

Evidence-based & Theory

We rely on evidence research in the development and ongoing updates of our content utilizing our Literature Review Guide that prioritizes systematic reviews. In addition, DICA is founded and draws upon areas that includes motivational interviewing, transformative learning theory, self-determination theory, neuroscience, mindfulness, transtheoretical models of change, and cognitive behavioral principles.
Pillar Three

Core Competencies

DICA was created utilizing the International Coaching Federation (ICF) Core Competencies, highlighting competencies that are foundational for all helping professions–communication. Our methodology develops competencies for effective patient-clinician communication to engage and motivate patients.

How We Can Support You

Private
Healthcare

We deliver curated solutions to improve your patient’s outcomes and increase their satisfaction.

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Public
Healthcare

We provide evidence-based training that support your recruitment and retention efforts.

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Continuing Education Providers

We design engaging and experiential events with actionable content to support growth in competencies.

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The Dive Into a Coach Approach™ Levels

Take the Plunge! Our curriculum includes three levels of micro-credentialing for a total of 32 CEU's towards your coaching accredentialing.
Per request we can design customized packages for Private Healthcare, Public Healthcare and Universities / Associations that meet your needs and outcomes.

Dive Into a Coach Approach™ 1.0

LEVEL 1.0: Introduction 

Get introduced to the Dive Into a Coach Approach™ model, framework, and guiding principles in this 12-hours training. Discover tools you can implement immediately to improve clinical outcomes, reduce burnout, and better manage your clinicians’ time and energy. 

Improve Clinical Outcomes

Dive Into a Coach Approach™ 2.0

LEVEL 2.0: Mastery

Improve therapeutic use of self and build your leadership skills in this 10-hour training. Receive your personalized  Relationship Intelligence (RQ) assessment. Add tools to your Coaching Dive-Kit and grow confidence through 1:1 practice.

 

Magnify your Skills

Dive Into a Coach Approach™ 3.0

LEVEL 3.0: Implementation 

Implement the Coach Approach methodology  to grow your practice or organization and start co-creating with your team  a customized guide for sustainable impact.  Select your Coaching Champions who will receive 1:1 mentorship.

Grow your Practice